Privacy Policy — 7u7bd Online Casino & Sports Betting Bangladesh

7u7bd collects personal data from you through several channels: directly when you register an account, when you use the platform's features, when you contact our support team, and automatically through your device and browser when you visit the 7u7bd website. The categories of personal data we collect are set out below.

Registration & Identity Data

When you create a 7u7bd account, we collect the following personal information:

• Your full legal name as it appears on your government-issued identification document
• Your date of birth (to verify that you are 18 years of age or older)
• Your personal email address
• Your mobile phone number registered in Bangladesh
• Your current residential address in Bangladesh (district, city, and full postal address)
• A chosen username and encrypted password credential

Identity Verification Documents

In order to fulfil our age and identity verification obligations, 7u7bd may collect copies of the following documents:

• Bangladesh National Identity Card (NID) issued by the Election Commission
• Valid Bangladeshi passport (biographical data page)
• Bangladesh birth registration certificate (for players aged 18–21)
• Proof of address (utility bill or bank statement dated within 90 days)

Financial & Transaction Data

When you make deposits or withdrawals, 7u7bd collects transaction records including:

• Mobile wallet identifiers associated with your bKash, Nagad, Rocket, or Upay account (we do not store full wallet PINs or passwords)
• Bank account details submitted for bank transfer withdrawals
• Card type and partial card number (last 4 digits) where Visa or Mastercard is used
• Transaction amounts in BDT ৳, timestamps, transaction reference numbers, and status records
• Records of all wagers placed, game sessions, and bonus redemptions

Device & Technical Data

When you access the 7u7bd platform, our servers and analytics systems automatically record the following technical data:

• IP address and approximate geolocation (country and region level only)
• Device type, operating system, and browser type and version
• Session timestamps and duration
• Pages visited, games launched, and navigation path within the platform
• Referral source (e.g., search engine, direct entry)

Communications Data

When you contact 7u7bd support via live chat or email at [email protected], we retain a record of the communication, including your inquiry details, the date and time of contact, and the resolution provided. This data is used to improve our support quality and to maintain a dispute resolution record.

7u7bd processes your personal data for specific, lawful purposes. We do not use your data for any purpose that is incompatible with those stated below. The following table summarises our primary data processing activities and the legal basis for each:

Marketing Communications

7u7bd will only send you promotional communications — including bonus offers, seasonal promotions tied to events such as BPL season, Eid, Pohela Boishakh, or Victory Day — where you have provided express consent at registration or subsequently opted in via your account settings. You may withdraw your marketing consent at any time by updating your notification preferences in your account profile or by contacting our support team via live chat. Withdrawal of marketing consent does not affect your ability to use the 7u7bd platform or claim bonuses for which you are otherwise eligible.

Automated Decision-Making

7u7bd uses automated systems for certain operational decisions including fraud detection, bonus eligibility assessment, and responsible gaming alerts. Where an automated decision has a significant effect on your account — for example, a withdrawal hold triggered by an automated fraud alert — you have the right to request a manual review by a member of our compliance team. Please contact support via live chat to exercise this right.

7u7bd does not sell or rent your personal data to any third party. We share your data only in the specific circumstances described below, and only to the minimum extent necessary for each purpose.

Third-Party Game Providers

To deliver casino games on the 7u7bd platform, we work with certified third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate independently licensed gaming environments. When you launch a game, certain session data — including your player ID, session token, and currency denomination (BDT ৳) — is passed to the relevant provider to authenticate and run your game session. Game providers are contractually prohibited from using this data for any purpose other than delivering the game session.

Payment Processing Partners

To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, 7u7bd works with payment processing intermediaries. The financial data shared with payment partners is limited to the transaction amount in BDT ৳, the player's verified account identifier, and the payment reference number. Full payment credentials (wallet PINs, full card numbers, bank account passwords) are never stored or processed by 7u7bd directly — these are handled exclusively by the relevant payment service provider under their own security standards.

Identity Verification Services

7u7bd may use third-party identity verification service providers to assist with the processing and validation of identity documents submitted by players for age and KYC verification. These providers operate under strict confidentiality obligations and may not use your documents or personal data for any purpose other than the verification service they are contracted to provide.

Legal and Regulatory Disclosure

7u7bd may disclose your personal data to law enforcement authorities, regulatory bodies, or courts in Bangladesh where we are legally required to do so, including in connection with investigations into fraud, money laundering, underage gambling, or match fixing. We will notify you of any such disclosure where we are legally permitted to do so. We will not disclose data to law enforcement beyond what is legally required by a valid order or request.

Business Transfers

In the event that 7u7bd undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction, provided that the successor entity agrees to handle your data in a manner consistent with this Privacy Policy. You will be notified of any such transfer via your registered email address in advance of the transfer taking effect.

7u7bd uses cookies and similar tracking technologies (including pixel tags and session storage) to operate the platform efficiently, maintain your login session, prevent fraud, and analyse how the platform is used. The following table describes the categories of cookies we use:

Managing Cookies

You may manage or restrict non-essential cookies via your web browser settings. Most modern browsers allow you to block or delete cookies stored by specific websites. Please note that disabling strictly necessary or fraud prevention cookies will impair your ability to log in and use the 7u7bd platform securely. Instructions for managing cookies are available in your browser's help documentation.

Third-Party Analytics

Where 7u7bd uses third-party analytics tools, those tools process only anonymised, aggregated data. No personally identifiable information is shared with analytics providers. Analytics data is used solely for internal platform improvement purposes and is not shared with advertisers or data brokers.

7u7bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your device and the 7u7bd platform is encrypted in transit using SSL/TLS protocols. This protects your login credentials, payment information, and account data from interception during transmission.
• Encrypted Password Storage: Passwords are never stored in plain text. 7u7bd uses industry-standard one-way hashing with salt to store password credentials, ensuring that even in the event of a data breach, your actual password cannot be recovered from stored data.
• Two-Factor Authentication (2FA): 7u7bd supports two-factor authentication on all player accounts. We strongly encourage all registered players to enable 2FA to add an additional layer of security beyond the password alone.
• Access Control: Access to personal data held by 7u7bd is restricted to authorised personnel on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and receive regular data security training.
• Intrusion Detection: 7u7bd operates monitoring systems to detect and respond to anomalous access patterns, potential intrusion attempts, and unusual account activity in real time.

Data Breach Response

In the event of a confirmed personal data breach that poses a risk to the rights and freedoms of affected players, 7u7bd will notify affected players via their registered email address without undue delay, and will take all reasonable steps to contain the breach, assess its scope, and prevent recurrence. The notification will describe the nature of the breach, the categories of data affected, and the steps 7u7bd is taking in response.

Your Responsibility

While 7u7bd implements robust security measures on the platform side, you are responsible for maintaining the security of your own account credentials. Do not share your 7u7bd username, password, or 2FA codes with any third party. 7u7bd support staff will never ask you for your password. If you suspect that your account has been accessed without your authorisation, contact our 24/7 support team via live chat immediately and change your password without delay.

7u7bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or to comply with our legal, regulatory, and contractual obligations. The following retention periods apply to the main categories of data we hold:

Upon expiry of the applicable retention period, personal data is either securely deleted using industry-standard data destruction methods or irreversibly anonymised so that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for aggregated statistical analysis.

As a registered 7u7bd player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will acknowledge your request within 5 business days and provide a full response within 30 days, or inform you if a longer period is required.

Right of Access

You have the right to request a copy of the personal data that 7u7bd holds about you, together with an explanation of how that data is being used and the categories of third parties with whom it has been shared. This is sometimes referred to as a Subject Access Request (SAR). There is no charge for a standard SAR. Where a request is manifestly excessive or repetitive, 7u7bd reserves the right to charge a reasonable administrative fee or decline the request, with written reasons provided.

Right to Rectification

If you believe that any personal data 7u7bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account details — such as email address, mobile number, and residential address — directly within your account profile. For corrections to identity or date of birth records, please contact support with updated documentation.

Right to Erasure

You have the right to request that 7u7bd delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. Please note that this right is not absolute: 7u7bd may be required to retain certain data to comply with our legal and regulatory obligations, as set out in the Data Retention section above. Where deletion is not possible in full, we will explain which data must be retained and why.

Right to Restrict Processing

You have the right to request that 7u7bd restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the legal basis on which processing is carried out. During any restriction period, your data will be stored but not actively processed, and you will be notified before the restriction is lifted.

Right to Data Portability

Where processing is based on your consent or on a contract with you, and where processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. You may also request that this data be transmitted directly to another service provider where technically feasible.

Right to Object to Marketing

You have the absolute right to object to your personal data being used for direct marketing purposes at any time. Upon receipt of an objection to marketing, 7u7bd will cease all promotional communications to the relevant contact details immediately. This right can be exercised via your account notification settings or by contacting support directly.

Updates to This Policy

7u7bd reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, legal obligations, or platform features. When a material change is made to this Policy, we will publish the revised version on the 7u7bd platform with an updated effective date displayed at the top of the page. Where the changes are significant, we will also notify registered players via their registered email address.

Continued use of the 7u7bd platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must discontinue use of the platform and contact support to request account closure. The most current version of this Policy is always available on this page at 7u7bd.bio/privacy-policy.

Children's Privacy

The 7u7bd platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a player under the age of 18 has registered an account and provided personal data, we will immediately close that account, delete the associated personal data, and void any wagers placed or winnings generated. Parents and guardians who believe that a minor in their household has registered a 7u7bd account should contact our support team immediately via live chat.

Cross-Border Data Transfers

While the primary audience of 7u7bd is Bangladeshi players, certain third-party service providers — including game providers such as Pragmatic Play, Evolution Gaming, and Spribe — may process data on servers located outside Bangladesh. Where such transfers occur, 7u7bd ensures that appropriate contractual safeguards are in place to protect your personal data to a standard consistent with this Privacy Policy. We do not transfer your data to jurisdictions that do not offer an adequate level of protection without first implementing appropriate protective measures.

Contact the 7u7bd Privacy Team

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way in which 7u7bd handles your personal data, please contact us through any of the following channels:

• Live Chat: Available 24/7 via the 7u7bd platform — Bangladesh Standard Time (BST, UTC+6)
• Email: [email protected] (plain text — not a clickable link)

We aim to acknowledge all privacy-related inquiries within 5 business days and to resolve them fully within 30 days. Where a request is complex or involves a large volume of data, we will inform you of the extended timeframe and provide interim updates.